Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See ...

TROY, Mich.: 10 Oct. 2024 — The life insurance industry is at an inflection point. Experiencing persistently slow growth and facing generational shift that is increasingly reliant on converting ...

Life insurance and annuity providers using digital technology to interact with customers are receiving higher satisfaction scores, according to the latest reports from J.D. Power. Among both products, ...

As September marks Life Insurance Month, new data from Unprepared: The 2025 Life Insurance Gap Report highlights how rising costs, fears of medical tests, and mistrust in insurers are leaving families ...

For many households, life insurance provides an essential safety net. Yet only about half of U.S. adults currently have some form of life insurance, and roughly 40% say they need more life insurance.

It's possible to buy life insurance at any age, depending on the policy and the provider. The typical maximum age for term ...